Server Monitoring
Our 24/7 monitoring will alert us to problems at your sites
KCS Total Solutions 24/7 round the clock monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed – often involving time-consuming ‘systems fiddling’ on your part – our 24/7 monitoring will alert us to problems at your sites. We’ll almost always know about a systems issues before you do, so we can fix it fast and minimize your business disruption.
What is 24/7 round the clock monitoring
24/7 round the clock monitoring checks your critical systems every five or fifteen minutes. Whenever it finds a problem, it sends an email or SMS alert showing the exact nature of the problem directly to one of our agents. And it updates our wallchart, "a large screen in our office that shows the exact status of all our clients". We’ll see the true nature of the problem – rather than having to depend on our customers calling us trying to explain the issues that they are having. This means that we can fix problems faster and radically boost your overall uptime.
Features & Benefits
- Check that your server is up and running.
- Check that you can connect to the internet
- Check any or all of your windows services, vital components of your server’s operating system. These services allow you to logon to your network, access the internet even print your documents.
- Ping various network devices or remote office that you need to conduct your work.
- Check disk space to ensure it’s below a set threshold.
- Check RAID devices to ensure that all disks are functioning correctly and that your data is safe.
- Check other devices using SNMP.
How else can we help you ?
